Beaverbrooks had a number of different print suppliers supporting a raft of different devices throughout its head office. This diverse print estate included both desktop printers and several larger format print devices to cater for the diverse needs of 120 office employees.
Beaverbrooks felt the cost of owning, managing and supporting the estate was too high and placing a burden on IT. Between dealing with a multitude of suppliers, managing numerous diverse device types and needing to constantly update a range of different print drivers, it was becoming increasingly challenging for the in-house IT team to support the estate effectively.
Beaverbrooks was also experiencing issues with print wastage. People were often finding unwanted documents printed and discarded on the devices, an unnecessary expense and a potential problem if sensitive documents fell into the wrong hands due to an ill-timed printer jam.
James explains, “With several suppliers and numerous makes and models of printers, our print estate was becoming unmanageable, and a drain on our IT team’s time and productivity. We understood a better approach was needed and engaged with Maintel, who suggested a print audit to help understand exactly what we had, what we were spending, and then to suggest a suitable solution.”