An Avaya Diamond Partner
Who we are
The Maintel story
At Maintel, we transform our customers’ communications from conventional to exceptional.
Maintel is a fast-growing provider of managed communications services for the public and private sectors, both in the UK and internationally.
We securely connect workforces in the office, on the move and in the cloud to make more agile organisations, more productive workers and better engaged customers.
Who we are
We're technology lovers, collaborators and communicators, and are driven by putting enterprises on the path to business transformation.
Maintel continually invests in its people and products, enabling us to remain among the most accomplished managed services providers.
An exciting past, a secure future
Founded in 1991, Maintel became AIM listed in 2004. Significant organic growth continues to spearhead our success, feeding the expansion of our global footprint and additional capabilities to support the requirements of almost 7,000 customers.
Operating across eight locations in the UK and Ireland, our team of almost 700 people has been bolstered by the acquisition of key enterprise technology providers that complement our core proposition.
Maintel’s expertise encompasses unified communications, contact centre solutions, workforce optimisation, local and wide area networking and security, mobile and voice services and managed print services.
By combining skills and technologies from vendor and carrier partners with the capabilities of our in-house experts, Maintel provides complete end-to-end services, delivered on-premise or in the cloud.
Who we work for
At Maintel we manage over 7,000 customers internationally, across a wide range of industries.
We’re global in scale, local in delivery and consistent in our service approach.
As digital innovation continues to disrupt how we do business, we understand that wherever you are in the world, your business is global – and so are your communications. That's why we are, too.
We've helped thousands of customers connect their people with Avaya technology, wherever they are.
We work with a broad spectrum of public and private sector organisations internationally, all of whom depend on robust communications and technology solutions.
We strive to understand and anticipate our customer's needs, aligning our services and solutions to meet them. Our in-house expertise, coupled with our partner network, enable our customers to unlock the true value of their communications tools.
Our case studies highlight how Maintel has helped thousands of businesses meet their goals.
A leading Avaya partner
Delivering services around Avaya technology for over 20 years
We harness the power of Avaya technology to drive collaboration and transformation for businesses of all shapes and sizes.
Maintel is a Diamond Avaya partner, authorised in all areas to supply, implement, maintain and support Avaya products. In fact, we boast over 300 Avaya accreditations across our sales and engineering functions.
We nurture long-standing, trusted relationships with our carrier and partner network and continually invest in creating support practices that help business unlock the true value of their Avaya technology.
Maintel has been awarded Avaya Solution Expert status in enterprise unified communications, enterprise contact centre, networking, midmarket unified communications, midmarket contact centre and video.
Our Avaya awards and accreditations
- Avaya Technical Excellence Award (2016)
- Avaya Service Excellence Award (2015)
- Avaya Technical Excellence Award (2014)
- Most Notable Win, Avaya Networking (2012/13)
- Avaya Customer Excellence Partner (2012/13)
- Westcon Top Reseller Award for Data (2012)
"Maintel's knowledge of the Avaya portfolio was clear. They gave us relevant advice on how we could best use different Avaya solutions to meet our requirements. They’ve been excellent."
– Julian Bond, Head of ICT, Hilarys Blinds
A respected public sector provider
Discover our work with government organisations
We've been delivering robust, cost effective communications services within the public sector for over 15 years.
This has enabled us to develop a complete understanding of the unique challenges facing public sector organisations, and develop a portfolio of products and services to truly meet them.
We’ve deployed solutions for over 200 public sector organisations across central and local government, housing and healthcare, helping over 250,000 employees to communicate better, and unlocking essential cost and efficiency savings.
We harness Avaya technology to provide a range of managed services to public sector organisations, including:
- Data access services
- Local connectivity services
- Traditional telephony services
- Inbound telephony services
- IP-telephony services
- Video conferencing services
- Audio conferencing services
- Integrated communications services
- Paging service
- Mobile voice and data.
Maintel is also a Crown Commercial Services partner, having secured membership to all 10 lots in the Network Services Framework (RM1045).
We also have cloud services listed on G-Cloud 7 (RM1557vii), G-Cloud 8 (RM1557viii) and catalogue listings on Technology Products 2 (RM3733).
This means that we can create, develop and combine solutions across all technology areas, providing a holistic, end-to-end communications environment for our public sector customers.
We're passionate about communication – drop us a line.
For customer enquiries
For Partner enquiries
Head office: 160 Blackfriars Road, London, SE1 8EZ
You can find our other office locations here
Connect with us
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